Disability Action Plan

Service improvements have included the development of a Handling Trail and written interpretation available in large print and Braille. There is a programme of audio-described talks and tactile tours and BSL interpreted events. Visitors can request a sighted guide or BSL interpreter free of charge prior to their visit. Further details of the Gallery’s facilities and services can be found in our Access Statement.

Manchester Art Gallery’s services for disabled visitors will continue to develop as outlined in the Action Plan below. An internal working group (the Disability Action Group) is responsible for delivering the action plan. The group intends to consult with disabled visitors regarding future developments by expanding the existing visually-impaired visitors’ focus group into a group which represents all access issues.

Aims

1. To ensure the Gallery building, facilities and equipment are accessible to disabled visitors and meet with Manchester City Council’s Design for Access 2 guidelines
2. To ensure the Gallery’s exhibitions, displays and interpretation are accessible to disabled visitors
3. To communicate effectively with current and potential disabled visitors

Aim 1 - To ensure the Gallery building, facilities and equipment are accessible to disabled visitors.

Action 1.1 - Ensure building meets Design for Access 2 standard through Manchester City Council’s capital programme of works.

Contact officer:

Kate Farmery
Head of Operations
Manchester City Galleries
Manchester Art Gallery
Mosley Street
Manchester
M2 3JL

Tel: 0161 235 8860
Email: k.farmery@manchester.gov.uk

What will this action achieve? Make the building more accessible to disabled visitors.

Action 1.2 - Ensure induction loops are installed and working at information points and lecture room. Staff to be trained and new signs/labels displayed.

Contact officer: Moira Stevenson

What will this action achieve? Improved communication with deaf and hearing-impaired visitors.

Aim 2 - To ensure the Gallery’s exhibitions, displays and interpretation are accessible to disabled visitors.

Action 2.1 - Replace glazing on works of art with non-reflective glass where possible.

Contact officer: Amanda Wallace
Tel: 0161 205 2645

What will this action achieve? Make works of art more accessible to visually-impaired visitors.

Action 2.2 - Replace barriers in front of artworks with more visible rope/wire.

Contact officer: Ruth Shrigley
Tel: 0161 235 8815

What will this action achieve? Prevent trip hazard.

Action 2.3 - Consider the needs of disabled visitors when planning interpretation. Internal document to be drawn up to establish guidelines for size and position of labels, etc and alternative formats for information.

Contact officer: Pauline Minsky
Tel: 0161 235 8828

What will this action achieve? Make interpretation of works of art more accessible to disabled visitors.

Aim 3 - To communicate effectively with current and potential disabled visitors

Action 3.1 - All staff in the Department to undertake mandatory disability awareness training covering: Attitudes, Physical and mobility impairments, Sensory impairments, Intellectual and educational impairments, Design for Access 2

Contact officer: Catriona Morgan
Tel: 0161 235 8867

What will this action achieve? Enable staff to understand the needs of disabled visitors in order to provide excellent customer service and plan facilities and services appropriate to their needs.

Action 3.2 - Assess the overall accessibility of the website using best practice guidelines from within the sector and from bodies such as the RNIB.

Contact officer: Kate Farmery
Tel: 0161 235 8865

What will this action achieve? Enable web users, particularly those with visual impairments, to access on-line information about the Gallery’s collections, facilities and services.

Action 3.3 - Implement additional text based system for visitor tannoy announcements.

Contact officer: Kate Farmery
Tel: 0161 235 8860

What will this action achieve? Enable visitors with hearing impairments to access the information

Action 3.4 - Make improvements to the Gallery Information Point, including: provide BSL signing cards to enable all staff to communicate with hearing impaired visitors who use BSL; assess the Information Point against MCC’s best practice Test Bed and identify and implement improvements; implement TextLine System to replace current TextPhone.

Contact officer: Catriona Morgan
Tel: 0161 235 8867

What will this action achieve? Improve communication with visitors and service delivery at main reception point. 

Action 3.5 - Produce an Access Guide to Manchester Art Gallery for disabled visitors.

Contact officer: Kate Farmery
Tel: 0161 235 8865

What will this action achieve? Better information for current and potential disabled visitors about the Gallery’s facilities and services.

Action 3.6 - Develop existing focus group of visually-impaired visitors into wider access consultation group.

What will this action achieve? Enable the Gallery to ensure that its facilities and services are meeting the needs of disabled people.

More information

We welcome comments on our Equality Action Plans. If you would like to make a comment about this Plan, or if you would like more information about the Plan, please contact:

Moira Stephenson
Director
Manchester City Galleries
Manchester Art Gallery
Mosley Street
Manchester
M2 3JL

Tel: 0161 235 8802
Email:
m.stephenson@.manchester.gov.uk